Sub-par work and even worse customer service. When issues were initially raised they only came out to address them after I convinced them to over the phone. And when they did come out, they fixed only the most glaring problem and then chose not to do a walk-through with me of the work even after I requested it...then they tried to lie about it and say that I ""wasn't available""...guess my wife, kids, and dogs all somehow missed them knocking on our door....not. Mike actually told me that he's ""...never done a walk through w/ a customer in all the years he's been in business..."" -- wow! Then when I raised additional issues with their work after my neighbor highlighted them to me, Mike became confrontational and Kim decided to belittle me via email. When I fought back they became emotional and tried to whine that they were a ""small business"" and I should have hired a big business instead for my job. What the heck does that have to do with them not fulfilling the requirements of the job that they documented back to us in a quote and/or answering very specific simple questions about the work they performed. And this wasn't even a big job...i.e. just putting in a simple french drain and two catch basins...so I would be very nervous about their quality level on a big job. They even dug out dirt from my neighbor's yard without permission instead of covering the drain with ""fresh topsoil"" as their quote reflected. And to top it all off, they refused to answer any questions and/or come back out to address the issues identified by both my neighbor and I. Maybe this is an isolated incident w/ them but be warned if you're considering them for any job.