I went to a proper flooring company as opposed to a hardware store or discount supplier expecting that since this is their expertise I would get a better end result. I was clearly mistaken. I bought both carpeting and laminate flooring from Levis. The laminate was to be installed over two days, it became 3 days, 2 nights and a nightmare! The laminate install was shoddy, the carpet that was installed correctly was cut back to accommodate the transition from the laminate to the carpet and subsequently ripped. Levi's ""customer satisfaction"" folks have been in contact and agree that is needs re-done, and if I don't hear from someone within the next week, I should call them - Obviously customer satisfaction is the responsiblity of the customer as opposed to Levi's!!! While I do expect a re-install it means time off from work, a dog sent to the kenell (still a pup) - and my house is a wreck - I am truly disappointed after paying top dollar and still not having a proper finished product delivered. I recommend shopping at the discount stores for the same product since they're going to subcontract out the work anyway. Hope this helps others!
Pros: Salesman was friendly
Cons: Install is sub standard, customer statisfaction staff are unconcerned