My husband and I recently moved here and left behind an amazing stylist in L.A. After trying a few over-priced and mediocre places around town, we came upon Level 4 through Citysearch. We had no idea if the reviews were accurate but after two wonderful experiences with Claudia, I concur with other positive comments here. Claudia is fantastic. Not only is she a nice person, she listens which is a rare commodity. More importantly, she has the talent and skill to deliver the cut. My husband's hair still looks great, a month later, and I walked out with a style nearly identical to what I had envisioned. The salon itself is comfortable and unpretentious, but the attitude is nothing short of professional. We will both be back and are grateful to have found a place we like so much in our new town.