Writing a review for this Walker Rd center I find plenty of gripe about customer service for this location.
Plenty of LS centers around, why go to this.
Called a couple of centers for some used tires and someone confirmed that the size I was looking for is available. When I reached Mr Rich gave me brushoff and attitude as if I was there to steal something. After waiting and him talking to everyone else over my head, finally he looked in his computer and asked me for my keys, no talk.......
1hr latter a tech walks to me and says my lug nut broke I will have to fix an appt. to have it fixed..said, talk to the boss.
Tech hands in my keys and a Grumpy lady asks for money and has me sign a receipt and shoves my key to me. I asked about the lug and answer ""Oh yes, I will fix an apt for you"", me, how much will it cost, answer ""Are you asking me how much it costs"" looking at me down the nose, I will find out. She talks to the Mr Rich and right in front of me Mr Rich says ""tell him it was already like that when he came in"" and Mr Rich walks past me.
How can it be when I had stock tires and the tires have never been rotated.
Oh I forgot, Mr Rich was Chatting up another customer while being rude to me and ignoring me, so if Mr Rich has been nice to you maybe you were one of the lucky one.
I took my car to another Les Schwab and paid to have the lug repaired.
I have nothing against Les Schwab, have bought tires from them for other car.
Just Mr Rich at the walker location has to have his head examined and maybe he is allergic to people of a different color.
Cons: Very bad customer service, communication