I had a large screw in my front tire, and was told to call Les Schwab on Northgate Blvd. I did, and was told at that time it would be an hour wait, but they could do it. I immediately went over. I was helped within minutes after arriving, and informed it would be an hour. I said I'd wait. In about 35 minutes, my car was parked out front ready to go.
Pros: Called help up when line had several people