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Leopold's Bakery - 6 Reviews - 10260 W Charleston Blvd Ste 4, Las Vegas, NV - Personal Care Reviews - Phone (702) 407-8686

Leopold's Bakery

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10260 W Charleston Blvd Ste 4
Las Vegas, NV 89135
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(702) 407-8686
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Food & Dining , Events

Reviews

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( 4 )

Best

This bakery was the best! I was completely satisfied and now I never have to searchfor another bakery in las vegas for any occasion anywhere else. They sit down with you and compl...

Worst

I have ordered a custom 10inch cake for my daugter's birthday,it was over prices(like anything else they sell there) the baker herself ALicia took the order (she was very unpleasa...

The complaints are old. Leopolds hss 8/18/2013

The complaints are old. Leopolds hss new owners since the latest complaint. Recent cake purchase was fine. more

worst Cake ever, really bad service, Dont Buy there 1/10/2012

I have ordered a custom 10inch cake for my daugter's birthday,it was over prices(like anything else they sell there) the baker herself ALicia took the order (she was very unpleasant,not welcoming, and had an attitude,that should been the sign not to order the cake !!!) I came to pick up the cake on the date of the event, the cake was an 8 inch( tiny cake, not at all the design or the size I have ordered) that same bitter unpleasant person Alicia didn't even apologize! She admitted its her fault, but refused to accommodate me, she said I can leave the cake, I had a birthday party 2 hours later, of course I had to take that cake, she insisted of getting the balance of the money, I couldn't believe that rude person, I ended up paying $70 for a tiny, funny looking cake, got a terrible service and an attitude from a very bitter woman! more

Worst cake EVER! 2/22/2011

I ordered the Vegas cake for my husband's 50th birthday. For a cake that cost me almost $300, I was expecting something out of this world. Instead, what I received was a cake that, although great on presentation, was barely edibly. In fact, I ended up throwing 3/4 of it in the trash! The fondant left a taste in my mouth that lasted days; it was TERRIBLE! I would advise anybody who is reading this review to think twice before ordering from Leopold's! NASTY! NASTY! NASTY! more

Worse Cake & Service I've Ever Had 2/19/2011

I ordered a cake over the phone from Maryland for my husband's birthday party. I ordered a strawberry shortcake and didn't get that! Not only was it the wrong cake, but it was very nasty and did not look like it came from a professional bakery. When I called & spoke to the manager Aleshia, she refused to accept the mistake eventhough I told her that Nick, who took the order was very apolegitic and admitted the mistake. Aleshiawas very rude and had a bad attitude; she has a lot to learn about customer service. more

Worst customer service ever! Cake no good! 2/4/2011

Do not order from here! I was initally so excited about ordering a smaller version of the Transformer cake that was featured online, while Tonya was taking my order I explained to her I needed a cake which served about 10 people and especially ""starred"" Optimus Prime but also as many other characters as possible (understanding that I was ordering a smaller cake), well I initially felt really good about the cake I ordered. Tanya went so far to assure me saying ""we""ll make it look good for you girl!"" Needless to saying it was anything but, Nick was who I picked up from and when he brought out the cake for me to preview it was the most disappointing cake I have ever seen. It was a plain cake with a blurry edible image of only Optimus Prime, white whip cream frosting (when I had ordered butter cream), with blue piping and happy birthday on the bottom. There was no butter cream filling, there was no filling at all, the cake was dry and it was overall a huge, expensive disappointment. When I told Nick this was't what I ordered he initially stated he was the dishwasher and couldn't help, then continued on to say ""this wasn't Albertsons, that ""we all have to deal with life's disappointments"" and then stonewalled me and refused to tell me who took my cake order. For about 2 weeks following that fiasco, because against all good judgment I took the cake because the party was that day and I didnt want to have no cake at all, I tried calling intermittently to try to get ahold of Tonya... well i never could because Nick would tell me she wasn't there and the date for her return kept extending so I dropped it. Two weeks after that I called to just speak to a manager... And thats when I got ahold of Alicia who was even more ridiculous and disrespectful than Nick. As the manager she did not even acknowledge that my cake was not made as ordered simple telling me that they never make cakes without filling so I had to be wrong! She did not apologize for Nick's behavior or rude, unnecessary comments and overall from the very start of our conversation made me feel like all of the above issues were just something she didnt care about, would not remedy in any way (not even with a simple apology) and was just something I would have to deal with... Well I guess I am :) more

great customer service 8/18/2008

This bakery was the best! I was completely satisfied and now I never have to searchfor another bakery in las vegas for any occasion anywhere else. They sit down with you and completely tend to your needs not rushing you or anything. They are excellent when it comes to costomer service and don't give you that feeling that they just want you for your money. Theyre cakes are delicious and there are so many different types and options. more

A great bakery for wedding cakes! 7/22/2008

My husband and I got married in June and we purchased our strawberry shortcake flavored cake from Leopold's Bakery. I can't imagine making a better choice. The cake was exactly what we wanted, looked amazing, and the guests raved about how stylish it was and how good it tasted. From the very beginning they were extremely helpful about cake selection, design, choosing the right size cake for the number of guests, and worked with us to provide us with the perfect cake within our price range. They also delivered the cake on time to our reception site. Great service from start to finish and I recommend them for any special event! more
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Additional information

  • Neighborhoods:

    Summerlin South
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