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Leonard Plating Co - 4 Reviews - 1403 4th Ave S, Nashville, TN - Metal Finishers Reviews - Phone (615) 254-8308

Leonard Plating Co

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1403 4th Ave S
Nashville, TN 37210
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(615) 254-8308
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Reviews

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I dropped off antique door hardware to be refinished on July 25, 2017 and was told it would take 7-10 business days to complete. Arrived to pick up items on 8/15 and upon review o...

Damaged items/Hostile environment 8/15/2017

I dropped off antique door hardware to be refinished on July 25, 2017 and was told it would take 7-10 business days to complete. Arrived to pick up items on 8/15 and upon review of the door hardware I noticed that my crystal door knobs were pitted and ruined. At this point the lady at the front desk summoned the owner, Keith Leonard, and when confronted about the door knobs and my request for a more detailed cost breakdown of the items he became very irate, started yelling and demanded I leave the store. I stated to Mr. Leonard that it was only fair for me to pay the $125 dollar tab minus the damage to the doorknobs but he refused to accept my payment. His demeanor and body language was to the point I felt threatened he was going to inflict physical harm and so I left without pressing the issue further. Consumers should be allowed to question an item being damaged without the unprofessional and hostile environment that was created by Mr. Leonard. more

Don't Waste Your Time 10/31/2016

Be sure to do your due diligence by reading several reviews before entrusting these people with your property. Dropped of an item to be plated, and was told they were four weeks out. Came back two months later, still not done and they could not tell me when it would be done. “We get things done on our own time” the girl at front desk said, meaning they don’t get things done and they just apologize and laugh for not having it done. They don’t care about their customers, since supposedly they are so covered up with work. I do not recommend wasting your time with these people. Go anywhere else but here. A lesson I had to learn the hard way. more

Lost Merchandise 11/18/2011

I have been using Leonard Plating for years but this ended today. The owner lost some specialty size screws that I wanted plated and accused me of not bringing them in. He also called me idiotic for thinking I couldn't replace the screws easily when I knew full well that they would be very difficult to replace. He was rude, condescending, and very unwilling to take any responsibility for his carelessness. He has lost my business for life. more

metal finishing 8/10/2005

It is the only metal plating company I have tried in nashville and I am happy so far. The finish chrome, gold, silver nickel brass and all other metals. They are very professional and they respect deadlines. And they have been around for a while so they know what they are doing. more
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Additional information

  • Neighborhoods:

    South Nashville