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Lenscrafters - 3 Reviews - 31 Providence Hwy, Norwood, MA - Eyeglasses Reviews - Phone (781) 769-9880
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Lenscrafters

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31 Providence Hwy
Norwood, MA 02062
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(781) 769-9880
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Reviews

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Best

Sorry to hear about your bad experience. The sunday staff is sometimes different, when I went in (on tuesday), the ladies were very pleasant. The doctor, however, is fantastic and...

Worst

If I could have given this Lenscrafters zero stars, I would have. I went to Lenscrafters in Norwood on a Sunday afternoon and was absolutely horrified with the customer service. T...

Horrible Service 3/28/2010

If I could have given this Lenscrafters zero stars, I would have. I went to Lenscrafters in Norwood on a Sunday afternoon and was absolutely horrified with the customer service. There were four employees and not one of them offered me any help. They stood around, one staring at me as though I were going to steal, and none offering help, in spite of the fact that staff far outnumbered the customers. One employee was carrying on a conversation on a cell phone on the floor. When I finally selected a pair of glasses, no thanks to the staff, and sought out an employee, he was incredibly rude. So much so that I left the glasses there. Absolutely horrifying, and as a result, they lost out on a sale. Pros: None except I never have to go back Cons: Service more

KT25, My experience was excellent 3/12/2010

Sorry to hear about your bad experience. The sunday staff is sometimes different, when I went in (on tuesday), the ladies were very pleasant. The doctor, however, is fantastic and I'd recommend him very highly more

Best eye doctor 11/1/2006

Great exam, my contacts are so comfortable, never saw better, didn't think it was possible given my very high prescription and astigmatism. more
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Owner Message

  • What sets LensCrafters apart from the rest? It's pretty simple -our unwavering, never-ending commitment to quality glasses & your satisfaction. Every one of our stores is ready to cater to your eyewear needs. We love your eyes, & we'll do whatever it takes to make sure you love everything about your experience.
    Optometrists
    LensCrafters cares about your overall eye health & improving your vision. Since most of our stores have Independent Doctors of Optometry next door, the independent optometrist & the LensCrafters' opticians can work together to meet all your vision care needs. Quality Eyeglasses in About an Hour!
    LensCrafters was founded in 1983 on a simple idea: Provide customers with a pair of quality glasses in about an hour. That idea was revolutionary then & still is today.
    We have long been committed to quality eyeglasses & prescription sunglasses. Every pair of eyeglasses we sell is inspected at least twice before it ever reaches you.
    *One-hour service available in most locations. Some prescriptions or lens materials may require additional time. 90-Day Unconditional Guarantee
    If you don't love your new glasses for any reason, you can exchange or return them, in original condition, for a full refund within 90 days of the date of original purchase.
    Unlimited Free Cleanings & Adjustments LensCrafters will keep your quality eyeglasses clean, fitting properly & feeling like new at no charge for as long as you own them. Just stop in the store nearest you.. Prescription Eyeglasses,Prescription Sunglasses,Contact Lenses,Eye Exams,Eyeglass Lenses

Additional information

  • Hours:

    Mon 9:30 am - 8:00 pm; Tue 9:30 am - 8:00 pm; Wed 9:30 am - 8:00 pm; Thur 9:30 am - 8:00 pm; Fri 9:30 am - 8:00 pm; Sat 9:30 am - 5:00 pm; Sun 12:00 pm - 5:00 pm
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