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Lenscrafters - 1 Reviews - 1199 First Avenue At 65th Street, New York, NY - Chiropractor Reviews - Phone (212) 744-5149

Lenscrafters

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1199 First Avenue At 65th Street
New York, NY 10065
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(212) 744-5149
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Lenscrafters - New York, NY

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Absolutely the worst. Not only will I never go there again, I will make it my mission to dissuade anyone else from going there either. I went to Lenscrafters for an eye exam and g...

Absolutely the worst service and completely incompetent. 12/22/2011

Absolutely the worst. Not only will I never go there again, I will make it my mission to dissuade anyone else from going there either. I went to Lenscrafters for an eye exam and glasses/contact lens purchase in October 2011. At the time the optometrist told me I could get a prescription that would work, or a stronger one which would help me see more clearly (although the stronger one may give me a headache at first until I adjusted). Gee, which one would you choose? Hello? Why was I in a store buying glasses? So I selected my glasses, was told they would be ready in about five days. Two weeks later...No phone call. No glasses. I had to go to the store to find that the lab broke the frames, so they would be ready in another week. 10 days go by...no phone call. No glasses. I go back into the store. They promise the glasses will be ready on Tuesday. "Great!" says I. "I am leaving the country in three days and will be gone for several weeks". Onde day. Two days. No phone call. No glasses. I go into the store and find that the lab broke the glasses AGAIN and they won't be ready for another week (but I have to wait for an hour to find this out). So, I cancel the order and go to another store. While away, I discovered I couldn't see ANYTHING within 2 feet of my face. Upon return to NYC, I went to another optometrist, who discovered my prescription was off. WAY OFF. So, I had to pay the second place extra $$$ to change the lenses in the glasses. The only concession made by Lenscrafters (managed by Brian, a rude, foul, mouthy, business-wanna-be) was that they GRACIOUSLY replaced the UNOPENED boxes of contact lenses, but said there was nothing they could do about the expenses I incurred because they performed a faulty eye exam. When I told Rude Brian I would stand in front of the store with a sign telling everyone to STAY AWAY, he threatened to call the police and get a restraining order. Pros: null Cons: null more
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Schedule an appointment today, or visit our website to view frames, order contacts & see special offers. LensCrafters loves caring for eyes!

Owner Message

  • What sets LensCrafters apart from the rest? It's pretty simple -our unwavering, never-ending commitment to quality glasses & your satisfaction. Every one of our stores is ready to cater to your eyewear needs. We love your eyes, & we'll do whatever it takes to make sure you love everything about your experience.
    Optometrists
    LensCrafters cares about your overall eye health & improving your vision. Since most of our stores have Independent Doctors of Optometry next door, the independent optometrist & the LensCrafters' opticians can work together to meet all your vision care needs. Quality Eyeglasses in About an Hour!
    LensCrafters was founded in 1983 on a simple idea: Provide customers with a pair of quality glasses in about an hour. That idea was revolutionary then & still is today.
    We have long been committed to quality eyeglasses & prescription sunglasses. Every pair of eyeglasses we sell is inspected at least twice before it ever reaches you.
    *One-hour service available in most locations. Some prescriptions or lens materials may require additional time. 90-Day Unconditional Guarantee
    If you don't love your new glasses for any reason, you can exchange or return them, in original condition, for a full refund within 90 days of the date of original purchase.
    Unlimited Free Cleanings & Adjustments LensCrafters will keep your quality eyeglasses clean, fitting properly & feeling like new at no charge for as long as you own them. Just stop in the store nearest you.. Prescription Eyeglasses,Prescription Sunglasses,Contact Lenses,Eye Exams,Eyeglass Lenses

Additional information

  • Hours:

    Mon 10:00 am - 8:00 pm; Tue 10:00 am - 8:00 pm; Wed 10:00 am - 8:00 pm; Thur 10:00 am - 8:00 pm; Fri 10:00 am - 8:00 pm; Sat 10:00 am - 6:00 pm; Sun 12:00 pm - 5:00 pm
  • Neighborhoods:

    Lenox Hill, Midtown, Upper East Side
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