200 Millcreek Plaza
Erie, PA 16565

(814) 868-7502
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Lenscrafters - Erie, PA
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I just had glasses made at LensCrafters and it was quite an experience!! First, while I was sitting there waiting to get my exam, I overheard the receptionist tell someone that c...

BEWARE 8/5/2009

I just had glasses made at LensCrafters and it was quite an experience!! First, while I was sitting there waiting to get my exam, I overheard the receptionist tell someone that called about their new glasses, ?Well you have to wear them for a few days to a week for them to adjust?. I should have gotten up and walked out right then. I got my exam and picked out frames and was told that I would get my glasses in 4 to 9 days because I ordered tinted lens and scratch resistant. Well they were ready in a few days and when I put them on, I couldn?t see a thing! They then told me, ?Wear them for a few days and you will adjust.? I informed her that I could not see anything and it will ruin my eyes and if I try and drive I will wreck the car. Again they told me to wear them a few days. I was really getting upset and they decided to give my money back on the lenses and frames, however not on the exam, even though it was wrong. Since then I have talked to several people that went through the same thing. Medicare paid most of my exam and I am notifying them about the fraud. I am also notifying the proper government agencies. I hope if anyone else gets taken by them, that they will do the same. This business should be shut down!!! I?m 65 years old and never in my life has anyone told me to wear glasses I could not see anything out of. I don?t think they know what they are doing. The exam was $155 and the frame and lenses were $447.96. Which I found ridiculous! Please, if you get glasses there and an exam and it?s wrong, PLEASE turn them in. Pros: NONE Cons: SERVICE, PRODUCT, EVERYTHING more
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Schedule an appointment today, or visit our website to view frames, order contacts & see special offers. LensCrafters loves caring for eyes!

Owner Message
  • What sets LensCrafters apart from the rest? It's pretty simple -our unwavering, never-ending commitment to quality glasses & your satisfaction. Every one of our stores is ready to cater to your eyewear needs. We love your eyes, & we'll do whatever it takes to make sure you love everything about your experience.
    LensCrafters cares about your overall eye health & improving your vision. Since most of our stores have Independent Doctors of Optometry next door, the independent optometrist & the LensCrafters' opticians can work together to meet all your vision care needs. Quality Eyeglasses in About an Hour!
    LensCrafters was founded in 1983 on a simple idea: Provide customers with a pair of quality glasses in about an hour. That idea was revolutionary then & still is today.
    We have long been committed to quality eyeglasses & prescription sunglasses. Every pair of eyeglasses we sell is inspected at least twice before it ever reaches you.
    *One-hour service available in most locations. Some prescriptions or lens materials may require additional time. 90-Day Unconditional Guarantee
    If you don't love your new glasses for any reason, you can exchange or return them, in original condition, for a full refund within 90 days of the date of original purchase.
    Unlimited Free Cleanings & Adjustments LensCrafters will keep your quality eyeglasses clean, fitting properly & feeling like new at no charge for as long as you own them. Just stop in the store nearest you.. Prescription Eyeglasses,Prescription Sunglasses,Contact Lenses,Eye Exams,Eyeglass Lenses

Additional information
  • Hours: Mon 10:00 am - 9:00 pm; Tue 10:00 am - 9:00 pm; Wed 10:00 am - 9:00 pm; Thur 10:00 am - 9:00 pm; Fri 10:00 am - 9:00 pm; Sat 9:00 am - 7:00 pm; Sun 12:00 pm - 5:00 pm