I had the worst experience with one of their agents I have ever had. They did not return phone calls to me, their direct client, or the escrow company. They gave advice to refuse to comply with a binding agreement. They actually lied about communicating with others in the transaction... the list goes on! In a tough real estate market, they had a qualified buyer who wanted to buy, but gave such poor service the escrow almost fell out. This is the first time I have ever written a bad review or followed up after a closing with a negative opinion, but the level of incompetence was so extreme, I could not let it go unreported.
Cons: really poor, unprofessional service and communication