PLAIN AND SIMPLE: Legend Dry Cleaner (Durango Dr, and Warm Spring) SHRANK my Cashmere Jacket/Suit. I'm a local live across the street from the business at Vistana Condo. I spoke to the oriental gentlemen ""owner/manager"" professionally early in the morning explain to him about the damage they created. He simply replied that they followed the direction of the fabric. However, I believe that they made a mistake and don't want to admit it and they end up steaming or wrongfully chemically treated my cashmere suit and it SHRANK; 2 inch in the sleeves and etc. The manager/owner refuses to admit their mistake. This is a nightmare. Horrible customer service. I will submit a complain to Better Business Bureau. Please DO NOT GO TO THIS PLACE. The FOURSEASON LAUNDROMAT in Las Vegas can voucher for me about all my clothing article and custom tailored everything for me. I have dry cleaned this jacket before in many places and never had any problem. ALL I WANT IS FOR LEGEND DRY CLEANER TO REPLACE MY CASHMERE JACKET THAT THEY HAVE DAMAGE TO SOMETHING EQUALVALENT. PLEASE DO NOT GO TO THIS PLACE. THANK YOU FOR YOUR SUPPORT. Your Local Neighbor at Vistana Condo.
Pros: THE WORST CUSTOMER SERVICE :(
Cons: SHRANK MY JACKET.