The worst service I have ever received. I have done business with this company several times always dealing with Liz. I called in asking for her and I was told by the owner Fred, ""she died"" I was horrified. I was very patient and understanding but no matter how much time I gave him he would never show up as promised nor would he return calls. I later learned that Liz did not die and in fact she and all the other employees quit and started their own company. I called AZ Leather Restorations and they took care of all my needs quickly and very professionally. I now know who the glue WAS at Leather Like New, it certainly was not the fast talker Fred. I will never call Leather Like New again and suggest you don’t waste your time either.