For a class assignment in college, I had to observe children of a certain age group. I went there hoping I could complete the task. However, when I arrived, there were two women at desks both on the phone. I patiently stood for about a minute until one of them approached me while she was still on the phone with someone else. I explained my situation briefly, as the woman was clearly too busy to hang up the phone. When I politely asked if I could observe the kids, all that she said was, ""No, no,"" with a big huge smile on her face in the most rude, sarcastic way. I've never experienced such horrible treatment from a person at an establishment.