I had an appointment with Leach-Remmers for an estimate since my house got struck my lightning during the flood of Jacksonville in June and have been without air since then and they not only didn't show up they called me to tell me they were much too busy with ""No-Cool"" calls and they just couldn't help me. This was 3 days AFTER I made the appointment and 20 minutes before the tech was supposed to be at my house. The receptionist was beyond rude and refused to even reschedule me telling me they just didn't have time for me. DO NOT use this company if you want professional and courteous service as they do not know the meaning of the word service. Not only will you be another day without heat or air but you will also have to deal with the rudeness from their receptionist. I suggest instead you call anyone else in the phone book!