they made a mistake with my alteration, really totally their fault where they lost a piece of my jean, and they kept giving me excuses and refused to compensate for the value of the clothing. they kept telling me that because the jeans were still wearable, that they were not "damaged."
there was no customer service and the attitude with which the situation was handled, especially from the manager "John", was absolutely ridiculous.
if you care about your clothing and want to protect it, don't go to this place, as i will never ever go back.
(really deserves no star)