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Laura's Lawn & Landscape - 9 Reviews - 2220 Coit Rd Ste 480, Plano, TX - Lawn & Garden Reviews - Phone (972) 867-7011

Laura's Lawn & Landscape

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2220 Coit Rd Ste 480
Plano, TX 75075
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(972) 867-7011
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Home & Garden , Landscaping

Reviews

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( 8 )

Best

My name is Mark White and I have used Lauras Lawn Service for 5 years. I am very satisfied. When something is not done or missed I just email laura and she sends somebody right ...

Worst

I used Laura's for a least 4 years and the first 4 were fine. This year I prepaid $520. to get through the season. They quit coming in Sept. They DO NOT return phone calls or emai...

DO NOT USE LAURA'S LAWN & LANDSCAPE 10/13/2011

I used Laura's for a least 4 years and the first 4 were fine. This year I prepaid $520. to get through the season. They quit coming in Sept. They DO NOT return phone calls or emails. Save your self some money and get someone that will actually mow your lawn. more

I GOT GREAT SERVICE FROM LAURAS LAWN SERVICE 8/30/2011

My name is Mark White and I have used Lauras Lawn Service for 5 years. I am very satisfied. When something is not done or missed I just email laura and she sends somebody right out. No She does not use the phone much as she asks everybody to email her as she is too busy to return calls. I have has nothing but good service from this business for 5 years. Best regards, Mark White more

Dreadful Service! Unethical! Run From this Company! 9/25/2010

I made the mistake of paying upfront for service. After dreadful service I tried to contact Laura, the owner. She ""does not speak with customers!"" The company refused to return my money for services not rendered. They clearly do not care about their customers' satisfaction and should not be in business! more

NOT Recommended 6/21/2010

One star rating (since it won't let you leave zero!!) Attempted to contract this lawn maintenance company to perform routine mowing. Complied with their instructions re: payment method. But no one ever came to do the work. When contacted, nothing but excuses (actually, accusations that either no one was home or no payment was left -- both patently false!!!). After multiple re-schedulings with still no work done, decided to check this site & very glad I did! Cons: Poor Customer Service more

Not a good group 6/5/2010

the first time they showed up i thought great. But when they left I was not happy - my yard looked like crap and they do not return calls. when they did, they said they would fix and they never did. please do not use this service. they should be shut down Pros: they showed up once Cons: never again more

LAURA'S LAWN SERVICE - DO NOT USE THEM... 7/21/2008

they don't mow when they get paid and the worst customer service i have ever experienced!\r \r LAURA'S LAWN SERVICE - DO NOT USE THEM... BAD JOB, BAD SERVICE!!!!!\r \r Just wanted all my neighbors to know so they don't waste their money too!! Cons: dont do what you pay for more

HORRIBLE company to deal with 12/10/2007

Terrible customer service! Actually, there is no service. Prepayment is a joke as the workers will claim they have come to mow even though they haven't. No one will return your calls or emails. We have not received a refund for the prepayment nor did we receive lawn service. Terrible, terrible company to deal with and very dishonest!!!! Cons: no customer service, no integrity, steal your money more

terrible service 9/16/2007

i would not recommend this company, when a problem arises they will never call you back or email you. they defend their workers even when property is stolen and things get broken. if you pay ahead and they do not come out she will defend her workers and say they did, i always write down when they come out. they have broken my gate, ripped off the lattice i had on top of the gate so that my dog does not jump the gate and the guys just looked at me and laughed, the one guy just shrugged his shoulders. last year i had a radar dectector stolen from my car and i new it was them cause they left grass clippings and greasy fingerprints on my windshield but she defended them. I always thought companies were out to please their customers but this seems like one company that does not care. they don't show up when they are supposed to and they don't call when they cannot show. very rude customer service. Cons: poor customer service, will not call back when problems arise, workers have no respect for other peoples property, the serive is price is cheap but not worth the hassle more

WORST lawn service in the metroplex 8/31/2007

This was the worst business experience I have ever had. They took money and did not mow, they do not return calls, they do not show up when they are supposed to do so. TERRIBLE service - run to the next service, even if it costs more. more
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