Laser & Dermatology Institute of California

I recently went in for a free consultation. Whether the consultations is free or not. A licensed doctor should be the one to assess you skin condition and explain the treatment plan with the patient, NOT this Jetson guy that is not a licensed doctor. Just because he has worked for this doctor for 16 years, that doesn't qualify him to give consultation to the patient. He babbled about their machines are better from other places. When asked how it's different from other places. He couldn't answer. I asked him which laser can treat my skin condition since other doctors couldn't treat it with laser before. He quote me $12,000 for 6 sessions for my dark patches on my face!.I asked him what type of laser that costs 12,000! He said we mixed several types. So vague. Not going back. more

Hi my name is Anne. I have been going to laser centers to treat my skin Condition for about 10 years now. About 18 months ago I found dr.rispler recommended to me by my friend. I was refreshingly surprised that it was an actual medical practice instead of one room store that has one laser machine. Ldi actually has many for different treatments. Which is perfect for me, because I used to have to go to several different places in series of steps to help me with my skin treatments. I cannot believe how good the dr. Is here. He already has saved me a lot of money because its a one stop deal. My skin really is 90% better for the first time. It makes a huge difference to go to a medical practice that has FDA approved machine. I hope this is it, thank you dr. Rispler keep up the good work,! more

I have high high standards. When I first went to my free consultation, I was skeptical, of course. I couldn't be happier with my treatments, and the whole process. I went it for my acne scars, and fine lines around the eyes. Long story but I used AHA 8% cream and I was instructed to use it around my eyes from a beautician. LDI really gave me the second chance I needed! Truth be told, I will never fall prey to products that don't work. In the end, lasers are the answer! I really think highly of LDI, the whole process so easy! more

I took my 15 year old son in for a consult at the Covina office and the "salesperson" was rude, angry and would not answer a single question. He made me feel ignorant for asking simple questions before handing over the $4000-$8500 for treatments. I have never been so angry or treated so badly by someone who I thought was supposed to provide information. Apparently asking questions like; how many treatments are normally provided, how long is a session, what happens in a normal session, what is the success rate, can we see some before and after pictures....cause for you to get yelled at. The man became angry with me and even told me if I can't afford it I should just leave. It seemed as though he took one look at me and made the decision I was not worth the time to explain. I asked for another representative and one of the front desk staff came in and calmed me down and helped to answer my questions. She even went on to say that the prior consultant had been with the company for 15 years However, based upon my initial treatment, I would never trust a physician that would employ someone like the first consultant. I was shaken, and I am not someone who gets upset easily. Even my 15 year old son knew the difference between customer service and what we dealt with. Needless to say, we won't be going back. There are just too many well educated Dermatologists out there that can provide this service to deal with a place such as this. more