I would not even rate this place one star! I paid $1,200 for a package at the Philadelphia Center and after only two treatments, I was advised that they were closing and that I would have to complete my sessions at another agency and my guarantee sessions (the real reason I signed up for the package) would have to be out of the NYC office. Who is going to travel from Philadelphia to NYC? No one… and they know that! I never received anything in the mail or in writing (this is so not professional). They knew about it for weeks and I was never notified. I took leave from work to go to my appointment and that’s when I was given my chart and told that they would be closing and that I would have to schedule another consultation with the other agency (yes, more time off of work and it’s further away). How is this legal? This place is a scam. I called the corporate and Britney advised me her manager was in a meeting and would call me back. I called back hours later and was again told that she was in a meeting. I have yet to receive a phone call back! BEWARE NYC clients, this can happen to you!
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