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Larson Chrysler Jeep Dodge - 3 Reviews - 2001 N Meridian, Puyallup, WA - Chrysler Plymouth Dealers Reviews - Phone (800) 574-5157

Larson Chrysler Jeep Dodge

2001 N Meridian
Puyallup, WA 98371
(800) 574-5157
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Larson Chrysler Jeep Dodge has a nice clean showroom, friendly & helpful sales staff, excellent service department, competitive pricing and not to mention popcorn!


All reviews seem positive

Editorial review from Citysearch 11/26/2013

I contacted the dealership via email, got a great price without haggling, and then signed all the paperwork while I was in Texas. Kim Starks went to great lengths to get everything in order for me, and to meet me at the airport with the van. Our flight was delayed by 7 hours, but she still came by after work hours to make sure that we got our van. A great experience! more

Editorial review from Citysearch 11/26/2013

We began our search online and went into the process a bit undecided on what vehicle my wife really wanted. We found a 2011 Dodge Durango that was available at Larson Motors and so we decided to head down and look at it.\r \r From there, the experience was average to below average with anything relating to Larson Motors. We were approached by a manager who seemed more interested in advising why he couldn't take *anything* off the vehicles and wanted to share with my wife why the Durango size was going to be missed. Interesting approach but turned us off completely.\r \r We couldn't deal with one single individual while on the lot and instead got handed off to Kimberly who helped us up to the point we decided to test drive. At that point, she had ""too much"" going on so we got handed off to another salesperson whom's name is forgotten. He takes us on a test drive. Because we were paying cash, we really wanted to talk it over and look at our options and see if we really wanted to invest 35k in a vehicle - so we lost that salesperson and in comes the hero Nick (e.g. manager) to tell us he had no room to negotiate on the vehicle. My wife loved the vehicle but at that point we decided to walk away and figure out what to do next.\r \r We returned 5 days later as the wife really wanted this Grand Cherokee (2011 Overland V8) and we showed up unannounced and things seemed to move quickly enough until we were introduced to the ""finance"" guy which wanted to sale us everything under the son though I shared that we were already writing a 38k check in cash and prefer to not add to the bill. 35 minutes later, we are finally done. Then, I asked one last question... we really need a 2nd key for this vehicle.\r \r With this question, you would have thought I asked for upgrade from V8 to V10, 200 more horsepower, and a lift kit. The ""circle the wagons"" routine began. It was a used vehicle and they only have what is turned into them. The keys (keyfob'ds) are available online and if you get one we will happily program it...for $60.00. The keyfob would cost Larson about $300 bucks tops with a bit of that in pure labor. We still don't have that keyfob and they have our $38k. \r \r This experience led me to the point I wanted to walk away but my wife loved the vehicle, and honestly, so do I. If it wasn't for the pure love of the exact vehicle we purchased I'd proudly take my services elsewhere. To all the Larson ""employees"", you had no interest in helping us make the right decision and instead just wanted to get the money. It was a overall below average experience. They weren't ""crooked"" but I have no desire to be a repeat customer. \r \r Ironically, they email me saying ""Please be assured that this is not the end of our responsibility. At our Automotive Group, we hope to continue our relationship after your purchase..."" which is funny because I prefer to not deal with them again. Sorry, you've lost this customer and we will avoid shopping at Larson going forward. more

Editorial review from Citysearch 11/11/2013

I have taken my Dodge Charger over 3 different times for grinding sound when turning sharp left and while stopping to Larson Dodge over last 3 years . When I asked them to look at it they said there was nothing wrong. I initially thought it was the brakes. I asked service rep one time what they thought it could be. I was told it makes that sound when you turn to far. I finally took it to another business and found out ball bearings are bad, along with both ball joints. The other business checked the brakes. When they found nothing wrong with them they actually trouble shot the car to find the issues causing the problem unlike Larson Dodge Service department. I do not know how they are at being a car dealership but their service department is either incompetent or lazy. Either way I recommend if you have mechanical issues take your vehicle somewhere else. If you take it to them have whatever they said is wrong with your vehicle verified by a different business. more

Editorial review from Citysearch 10/16/2013

Just purchased a 2009 Toyota Venza from Larson. Bryan was efficient, friendly and exceeded our expectations from the moment we walked on the lot. Stephanie in financing was incredibly friendly and efficient. My wife and I felt listened to, understood, and respected. It was an excellent experience. Larson has gained a lifelong, loyal customer. more

Editorial review from Citysearch 6/12/2013

Cheryl R. was great, she made us feel very comfortable and never pushed us into getting a car. She was always looking out for us. We had a great experience at Larson Dodge and we appreciate Cheryl for all her hardwork. Keep it up! We will definitely be referring people to Larson Dodge. more

Editorial review from Citysearch 11/26/2012

Daryl found me the perfect car! He was so patient with me (I was super picky!) I was treated with such kindness and understanding throughout the entire process. I got my car at a wonderful price and everything went very smoothly. My next car will definitely be bought from Larson Chrysler Jeep Dodge Ram! more

Editorial review from Citysearch 9/18/2012

Bought a brand new 2012 Jeep Wrangler Unlimited. Within 4 hours of leaving the parking lot the jeep was losing transmission fluid and failed. Larsen sent a pickup truck to retrieve the jeep and then spent over 3 weeks getting a new transmission. That's not bad ... sometimes these things happen. The bad part is that the sales department tried to blame the transmission issue on my driving. The service department would give me date after date after date when the jeep would be fixed. Even the plates were not mailed to us or a call given so that we could come and pick them up. If you're looking for an honest place to shop for a quality car ... this is not the place. more

Editorial review from Citysearch 6/13/2012

Larson Chrysler Jeep Dodge has a nice clean showroom, friendly & helpful sales staff, excellent service department, competitive pricing and not to mention popcorn! more

Great place! 11/26/2010

I went down to the Larson CJD dealership, for a tune up. They treated me great! I was in and out in no time flat. Nice... more

Prompt Repair and good service! 11/16/2010

Larson Chrysler Jeep Dodge service department fixed my car right away and provided a shuttle service to get me to my errands. Good service! more
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