Update: Since publishing this review, I have been contacted by the director of operations for the restaurant. He requested more details so that he could address this with the lunch staff. After supplying him with more information, he contacted me again and let me know that customer service is an important aspect of the total dining experience and was confident servers will strive to provide such at all times. Based on that, my co-workers and I are considering going back and giving it another try, for as I wrote earlier, the food is delicious. I upped the rating from 2 to 4 stars based on the response from management...
Original review: Went here for lunch with a work group to celebrate birthdays. Walked in the door to a nearly empty restaurant, think there was 1 table with people, and were asked if we had reservations! There were six in our party... the food was delicious, nice presentation and very tasty, albeit a little small on proportions for the cost. But that would be okay if, and that's a big if, the service matched the level of the food. Sadly, that was not the case, our waiter was sullen, barely spoke and we had to ask for nearly everything. Maybe it's because we weren't all dressed up in suits and ties, I don't know, but they lost any future business from me and the rest of us who dined there. Hopefully not a lot of out of towners will dine here because I sure don't want them thinking this is typical service for one of the nicer restaurant's in Greenville.
Pros: atmosphere, food