Lapels Dry Cleaning in Longfellow Place is absolutely above and beyond the average dry cleaner. You'd be amazed at how CLEAN, well-run, and spacious this store is compared to other dry cleaners in the Boston area. Most importantly, their services are of high quality, reasonable timeliness, and fairly priced. Employees and management are always polite and dedicate themselves to outstanding customer service.
Pros: high quality, great customer serive (I even have the manager's personal cell phone number on my speed dial), CLEAN
Cons: There aren't more dry cleaners like them around, they did get one of my sweaters back to me late once, but they more than took care of it.