I have had to revise my formerly positive review about Lane Hardwood Floors. While the floors looked GREAT upon completion, within 6 months, only the boards thatLane Hardwoods replaced separated and bowed showing the subfloor in the gaps. I contacted Lane Hardwoods and they came out and filled the gaps, which didn't look perfect and didn't solve the bowing, but was acceptable. The following winter the filling popped out and Lane advised me that it was due to the cold and so-called "movement in my floors" that was not their responsibility, they would fill it again as a courtesy but after that, not their problem. After many back and forths, it became clear that Lane Hardwoods was NOT going to honor it's guarantee of satisfaction, that instead their approach is to blame my floors/house for what looks like shoddy workmanship (nevermind that the ONLY area that looks bad is the area where Lane replaced the wood). So here I am, many, many thousands of dollars spent and a floor with one section, redone by Lane, that looks really crappy. Their ultimate position is... too bad for you. Hardly a guarantee of satisfaction. Condescending, too, in that it's obvious something is wrong with just the place they redid, not the entire house or floor. I will not use them again nor will I recommend them. They might do engineered floors just fine, but based on how they handled this botched genuine hardwood job, I can't in good faith recommend them for anything. If something goes wrong with their work, you're on your own.