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Landon Homes - 56 Reviews - 4050 W. Park Blvd, Plano, TX - Construction & Repair Reviews - Phone (469) 993-7398

Landon Homes

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4050 W. Park Blvd
Plano, TX 75093
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(469) 993-7398

Reviews

( 15 )
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( 38 )

Best

Last year we purchased our home from landon homes.We are very happy with their construction quality of the house and their sales person PATRICE were very supportive as well in ens...

Worst

Too many quality issues.. builder did not had any quality assurance in pace. Cabinet broke off and almost fell on my wife.. cabinet quality is not good.. paint work is pathetic....

Horrible quality of delivery and workmanship 7/23/2018

Too many quality issues.. builder did not had any quality assurance in pace. Cabinet broke off and almost fell on my wife.. cabinet quality is not good.. paint work is pathetic. Carpet quality, carpet padding is missing missing in many areas.. kids are scared of walking on floor due to nails every where.. uneven and creaking floor (FYI.. it is million dollar home with worst quality) Many many many issues and issues everywhere. Missing Workmanship in many areas.. base boards, molding and walls No response from anyone.. no accountability and no empathy and no quality. Hopefully this will reach someone. more
Owner response
Owner response 7/31/2018
Hello - we are sorry to hear about your experience. Please send me a message at atokarczyk@landonhomes.com. We value your feedback.

Happy with our Landon Homes 4/3/2018

Last year we purchased our home from landon homes.We are very happy with their construction quality of the house and their sales person PATRICE were very supportive as well in ensuring the smooth purchase Last month, we completed our one warranty, almost all the issues they have fixed/replaced.We recommend Landon Homes for purchasing your new home. Thank you! Sri more
Owner response
Owner response 4/4/2018
Sri, Thanks so much for your kind words we appreciate you taking the time to review our company. We take pride in making every customers experience a good one. Anything you need let us know.

Very rude 3/12/2018

We found all Sales people to be rude and talk down to us like we less people. Even hear them laughing and said smell bad. more
Owner response
Owner response 3/14/2018
We are sorry to hear about your experience. Please send me a message at krhodes@landonhomes.com. We value your feedback.
Owner response
Owner response 3/14/2018
We are sorry to hear about your experience. Please send me a message at krhodes@landonhomes.com. We value your feedback.

Landon Homes 3/10/2018

We visited several areas and several builders in the North Dallas areas before deciding to go with Landon Homes. The overall experience was pleasant and educating. more
Owner response
Owner response 3/14/2018
Thanks so much, such good news to hear that you are happy with your experience and home, especially after all these years. We are very blessed to have homeowners like you.

Never trust them 2/23/2018

Never Trust them.. I signed the contract in July 2017 and closed the house in January 2018... the day after i closed i started noticing wet patches in my backyard and the initial reaction from Landon was it was your neighbor's sprinkler and after some time they told me that there is a city drain that is behind your house and we will work with the city and the other builder to move it further from your house. I was satisfied with the answer and waiting for things to happen. I spoke to my Neighbor just as a get to know and there he told me that he has been facing the issue from June 2017( which is even before i signed the contract) and they are yet to fix it. Am disappointed and feel cheated on so many levels. 1. Why did they sell the lot which has a issue ( So everything is just about profits and no concern for the welfare of the buyer... we have sold him a lot which had issues and once he closed he cant do anything about it ) 2. When complained about the issue in spite of knowing what is happening they try to put it the blame on neighbor's sprinkler and on further meeting they acted as if they just discovered the drain on the backyard 3. If they are a honest company they should not have sold the lot which had issues and at least they should have highlighted the issues the neighbor's lot has been facing and the steps they are trying to do to fix it---- this way i would have made a decision and if i had chosen this lot it would have been my decision but now what can i do just curse my self for trusting them more
Owner response
Owner response 3/8/2018
Landon Homes reached out to the homeowner within minutes of this post being put up. He has since taken it down on other platforms but can't seem to remove it from this Judy's Book. We have had many meetings with this home owner and we are working with the city to help determine the issue with the yard. It is being caused by the construction behind his home which is not Landon Homes property. If anyone would like information about Landon Homes please call 214.707.0347. Thanks

Greg Fisher - Landon Homes #1 Builder 1/25/2018

If you plan to buy a house from Landon Homes, look no where - you should ask for Greg Fisher as your not-so-typical Construction Mgr. Professional, courteous, great follow-ups, pleasant, flexible, detail-oriented, competent, if not better, easy to work with, hardworking, VERY responsive and will always go for the extra mile when asked. I have heard a lot of horror stories from many neighbors when dealing with other Construction Managers but he will prove you wrong. I have dealt with many rude and not-so-pleasant attitude Construction Managers but he is definitely a Super-Star. He is definitely a true asset to Landon Homes (Lucky them!!!) more

Satisfied Customer 11/27/2017

Excellent service. Quick responses from Warranty Dept. Loved the floor plans. more
Owner response
Owner response 11/27/2017
Thank you! We are blessed to have homeowners like you!

Great group 10/8/2017

These guys were awesome. Ask for Elmer and Gred and the builder. more
Owner response
Owner response 10/11/2017
Thank you! We are very blessed to have homeowners like you.

Stay away 9/1/2017

bad experience with sales team after giving deposit . missed apt. no response to email. builder doesnt update nor communicate. you have to chase after them to point out mistakes. bought about a 800k house and got the worst customer service. it was very stressful while the house was getting built, as there was hardly any communication with the builder. if he did respond, i found him to be very rude and curt. spend your money where you are respected and appreciated as customer. Landon is not the company that does either. more
Owner response
Owner response 9/7/2017
Mel, we are so sorry to hear about your experience. If you wouldn't mind sending me an email at krhodes@landonhomes.com I would love to talk with you. Thank you for letting us know what we can do better, we value the chance to improve.

Happy with our Landon Homes purchase at lexington country 8/26/2017

We recently purchased our home from Landon homes at lexington country , Frisco , Tx .We are very happy with their construction quality of the house and their sales people Effie and John were very supportive as well in ensuring the smooth purchase. We recommend Landon Homes for purchasing your new home. Thank you. more
Owner response
Owner response 9/5/2017
We are truly blessed to have homeowners like you. Glad you love your home.

Excellent Homes! 8/24/2017

Excellent quality of homes, very well designed and crafted to perfection. Landon Homes build their homes based on contemporary architecture where a great thought given to modern livability. They use the best materials to provide the ultimate finish and their warranty support is unmatched. Management is always available to help with any concerns, so far had no issues on that since closing 2 months ago. more
Owner response
Owner response 8/25/2017
Thank you! We love hearing that you enjoy your new home. We are very blessed to have homeowners like you.

Lexington Country at Frisco 8/24/2017

I love my new house and neighborhood. Very happy with overall experience. Construction manager Miguel was great. Solved all the issues/concern that we had during the building process. Overall very happy. more
Owner response
Owner response 8/25/2017
Thank you! We love hearing that you enjoy your new home. We are very blessed to have homeowners like you.

Fairways, McKinney 8/23/2017

I was one of the very first homeowners in The Fairways (Custer at Tour Drive, McKinney) and put my deposit down before the roads were in. I had never bought a "new" home before, so it was a learning experience for me from picking out the finishes and keeping up with the construction along the way, but the Landon Design Center staff, Patrice (my salesperson) and Brian (my project manager) held my hand and now two years later I am very happy here. Great value and a great location. more
Owner response
Owner response 8/25/2017
Thank you! We love hearing that you enjoy your new home. We are very blessed to have homeowners like you.

Love my Landon Home! 8/18/2017

My husband I moved to Frisco and our Landon home 2 years ago. We love our neighborhood and our new home. We were so impressed with our sales person whose team did a great job helping us make our choices throughout. They spent hours with us to be sure that everything was in order before the build began.The communication with us was great. We have been flabbergasted by our low utility bills! The neighborhood and club are so well maintained. Like I said, we love our Landon home and would most definitely build with Landon Homes again. more
Owner response
Owner response 8/21/2017
Thank you! We love hearing that you enjoy your new home.

BEST BUILDER IN DFW 8/18/2017

Landon Homes is the best builder in DFW from the value, to the amenities, to the energy efficiencies, to the friendly sales and construction team members... My construction manager built my home as if it were his own. Since it was the first home I ever built, I had lots of questions and concerns going into the project, but my confidence grew everyday as I saw quality materials being erected with quality craftsmanship. My family is very proud of our Landon Home in one of the best neighborhoods in DFW and the electric bills are so low I think my energy company must have some sort of accounting glitch! We love our home and if we get a chance to build another larger home then there is only one builder I will consider, LANDON HOMES! Thanks for making our dream come true and making it so easy throughout the entire process and even after! more
Owner response
Owner response 8/21/2017
Thank you! We love hearing that you enjoy your new home.

Great Sales Team 8/7/2017

They got really good Sales team ..Patrice and Zach especially were patient to hear all our concerns and act upon it Good Custom structures more
Owner response
Owner response 8/21/2017
Thank you! We love hearing that you enjoy your new home.

construction/repaair 5/23/2017

We recently bought home in Richwoods. I wish I had the opportunity to research Landon homes before buying house from them. It has been less than 6 months and my entire length of fence fell down. the warranty manager has clearly said they will not do anything and it is not their problem. I have spoken to 5 different independent contractors and each one has clearly stated that the fence would have stood if not for the poor quality and lack of proper support.I had to spend couple of thousand grand to fix and put additional support that should have been there in the first place.My friend has a house in the same community with Toll Brothers. They had a completely opposite experience. Landon homes does not deserve even one star for their customer service, communication skills or providing quality homes.It is really sad and I wish I knew how bad they are before we bought our house. more

Starting Landon Homes 800K, unsatisfied 3/27/2017

Note: All is my opinion and my experiences We signed contract few months ago, cost is 800K. My experience is not so good. Please negotiate the price to the most you can, coz you will be told that there is no negotiation. We were rushed into final structure meeting. 2 hours was given. We took less than 2 hours as we had to pick our kids from school and kids were not allowed. The pricing were not given and options were also not covered as it will take the person too much time.It was all so fast. If you have no clue on price of each item, how do you decide what you want to select. Anyways, I was in hurry and they asked me to sign change order and I did, it was all happy happy, trust based. Did not know what there process is. Next thing we know is, that was submitted and very next day when we asked for some changes, there was no response for a week. We called, but no reply. We came to know that the person who we spoke had her child sick. So I did not push, but my wife got upset. We were told that if we need changes, there was additional 2500$ charge to modify it. Also, there offering is sub standard as per me. We built our modest last house in Plano TX with Ryland Homes and what ever we got standard is not even in the luxury here. For example, they said commode is elongated one and that is in luxury. Now this commode is 15 inch. How is that even luxury? I have a better at my current house. The granite selections is well below any luxury. I saw lots of cracks in an year old house that they have built which went on sale in the same neighbourhood, where as I am living in my 6 year old house which has no visible issues. The price of that house is $100K down than what I am paying for new construction and that house is not selling . It is May 2015 built. Anyways, suggestion to folks buying in Lexington, as to make sure that you all check other builders who may not be luxury, buy may give you much more luxury. I did not check these reviews earlier, and I am here today. Hope you will not end here too more

Hate Landon Homes 3/26/2017

I purchased my current house from Landon Homes and paid 900K. I feel so sorry for myself and my family because I haven't done any effective research before this purchase. They build my house with super loooow quality. They actually set my up for closing. In fact, our community, Richwoods, will unite and get a lawyer to sue them. Trust me! I am not alone. Over hundreds customer purchased home with Landon Homes and they are not happy at all. Fight Landon Homes. more

Stay away from landon homes 3/9/2016

Our new house is under construction. There are transparent cracks and holes on the cabinets that are different with those we saw in their design center. The builder refused to replace them. The sales guys tried to scare me off based on my race. First, they mentioned something about China because of the loan application ,then said my English is not good and need a translator. We have seen many issues in the house and they just do not want to do anything. Stay away from this builder!!! more
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Additional information

  • Hours:

    Monday- Friday 10 am-7pm, Saturday noon- 7pm.
  • Payments:

    Cash, Check
  • Neighborhoods:

    Lexington Executive Series Lexington Signature Series Lexington Classic Series Enclave at Lakeview The Reserve at Lakeview The Dominion at Lakeview Richwoods Province Richwoods Crossing Lexington Impression Series
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