MY PROCEDURES: Gynecomastia correction with liposuction of the flanks.
RESULTS: Couldn’t be happier. Considerably less swelling or pain in the short-term, and after 3 months, much less scaring than I had prepared myself for. My recovery time was also less than I anticipated. I was working out again within 3 days of the surgery (although cautiously). It went so well that I’m afraid I may want to get something else done in the future. For now, I’m set.
DR. PENSLER: A truly genuine individual and a completely gifted surgeon. I instantly felt at ease with him, and trusted in his knowledge and skills. There is no doubt left in your mind after your first visit that the man knows what he is doing. I was concerned about the awkwardness factor but I was completely comfortable discussing something that most guys aren’t dying to talk about. When I’ve gone in for post-op appointments, we chat about everything from my job search, to his dog and family. I don’t know about you, but I want to know the person I’m trusting my body with is a real human being. Consider why I’d invest this much time cementing his reputation and advising others to consider him when researching cosmetic producers. The work has already been done, and I didn’t get a discount, folks.
SUPPORT STAFF: Simply awesome. I’d consider hanging out with any of them in “real life.” I’ve received regular check-up calls from Dr. Pensler’s Assistant (L), exceptionally caring and professional service, and have enjoyed friendly banter with the whole staff on every visit. Visit for yourself and form your own opinion. Patients don’t bring in cupcakes (as happened today) for people they don’t respect and enjoy. The Patient Coordinator (J.V.) gave comprehensive information in a timely manner upon my first inquiry by email. Of the 3 offices I contacted, she was the only one who didn’t repeatedly call/email me with the sakes of scheduling an initial consultation (and/or surgery date). She was also the only coordinator that provided cost information up front (the others made it clear I would have to come in person to hear the most basic bits of info related to my decision-making factors). I’m smart enough to do my own research, don’t respond to pressure sales tactics (I wasn’t looking to purchase a used vehicle), and wanted the process to go as smoothly as possible. It did.
THE COSTS: For the Chicago market, about average. I was willing to pay a little bit more for Dr. Pensler’s pedigree, location to my home, and the awesome follow-up care I’ve received (I’ve been in 4 times in the first 3 months for regular inspections). I understand that everyone has different budgetary boundaries. For myself, I would much rather enter a facility on the day of surgery with a certain level of confidence than save a few day’s pay. Top-notch surgeons can charge only what the market dictates. This is one time I’m glad I invested in a sure pair of hands. His services do not come cheap…for a reason. He’s darn good. There were no “hidden costs” or fees, and the Patient Coordinator disclosed total costs (in the form of an all-inclusive flat-fee) on three separate occasions: via email correspondence prior to the consultation, following the consultation with Dr. Pensler, and prior to scheduling the date of surgery.
Pros: Extremely skilled, great staff, exceptional results