My boyfriend and I decided to go to Lai-Thai last night - we walked into the place and waited.. and waited... and waited!! The waitstaff NEVER acknowledged us, not for a whole five minutes! Not a nod, not a 'I'll be right with you,' nothing! One particular waitress kept serving people water or taking orders, but not once did she look in our direction. Another couple walked in a few minutes after us, as we were leaving (deciding we weren't willing to look like fools standing there without any service) and we wished them luck getting service. Five minutes later, as my boyfriend and I walked the strip and passed by Lai-Thai again, the couple was STILL there, and the guy looked at us through the window and threw his hands up in the air in disgust - they couldn't get any service either! I will never, ever try and go there again.
Pros: Um.. didn't get the chance
Cons: Zero service, rude waitstaff