On Aug. 26 I stopped at a store and picked up a DVD I had ordered for my husband's birthday: THE HISTORY OF STRIPTEASE IN AMERICA. I told the clerk to save the bag and hand carried the DVD to my car where I sat it on the passenger seat with some other purchases I had made earlier that day. My next stop was the Lafayette Car Wash. When they were through washing the car, the DVD was GONE. I brought this to the Manager's attention, who told me he reviewed the film of the car being washed, and did not see any employee steal the DVD. I explained to him the details but he refused to do anything about it, despite the fact that my husband and I have used this car wash for years and never had a problem before. So to other potential customers I say: BEWARE -- this firm will not do anything about it if there is a theft from your car while it is in their custody!!
Cons: Don't care when customer's things are stolen from their car.