I wandered into West & Associates Hair Design without a particular hair style in mind. The woman who took me back to the shampoo chair is a true artist. After a shampoo and a brief scalp massage (wonderful), we went to her chair where she proceeded to question me on what I might want. She knew just the right questions to ask to help me determine the style I wanted. Just from that, I got the best hair cut I think I have had in a long time. She even styled it for an event I was attending that night!