I wished I had called Airtron before I used an independent A/C repair person. I was shocked with how much they charged me. I finally called Airtron, still afraid of what it would cost me to repair my a/c. I was relieved and surprised that they were quite reasonable. I purchased their Home Care Warranty for my a/c & heating system and have been very happy with their service. I love the fact that I could pay a small amount each month for the year warranty. Very well worth it!! I'm surprised to hear any negative review on Airtron, because my experience with them is that they have given me exceptional and professional service from the office to schedule a service call to service men who come to my home. They even make a courtesy call to remind you and schedule a maintenance call. I'm glad I chose Airtron, their service and warranty has given me peace of mind.