Our daughter was in the care of this facility for 8 months too long! She was switched from classroom to classroom without any notification so I would show up to drop her off and not know where her cubby or belongings were, let alone have time to meet her new teacher OR get info on changes of tuition rates. SEVERAL times I was told my account would be adjusted due to not needing to attend or being sick (I was told if I called in the morning to let them know my child wouldn't be there I would be credited 1/2 the day, NOT!). There is NO communication whatsoever and when I would bring my issues to the director I would get the run around. From the time we started to the time we pulled our child from this facility they had changed all but one teacher, IN 8 MONTHS! The replacements were young and seemed unable to handle the stresses of the classroom. I really felt like they would hire anyone who could pass the background check, EEK! Every time I picked up or dropped off I witnessed teachers yelling at children to the point of them crying (EVERY TIME) then the teachers would gossip amongst themselves (loud enough for the child/ other children to hear). From a parent's, and HUMAN, perspective this was very ridiculing and dehumanizing. My child would come home saying they were mean to her and would throw tantrums upon drop off, VERY out of character for my child. After these behaviors surfaced we decided to pull her from the center. I work with children and can say there would NEVER be a time that anyone should speak to children the way I witnessed these teachers speak to them. PARENT'S BEWARE!