Staff was alright, not overly friendly or eager to help. When asking about some developers, I specifically asked if they were all fresh, as some liquid chemistry has a short shelf life. I was told that everything was indeed fresh and would be just fine. My fault for not knowing what to use. I'm usually a D-76 or HC-110 kinda guy, and wanted something different to play around with. Since I wasn't sure exactly what would suit my style, I asked for their advice. I guess they saw it as an opportunity to offload some old stock. After searching online for a data sheet, I found out that one of the two developers I purchased had been discontinued over 4 years ago. I also placed an order for some films that weren't currently in stock, and was told it would be a week or two before they arrived. No problem, I wasn't in a huge hurry.
A few weeks went by, and I realized I had forgotten about my pre-purcased film order. Stopped in to check on things, and I was non-chalantly told that they hadn't placed the order yet. What? It's been longer than it should have taken for it to get here in the first place.
At this point I was pretty frustrated, but somehow managed to put it out of my mind for a few more weeks. When I finally did get to pick up my film, I was a little peeved. It was hot, despite the do not exceed 55'F label.
Won't be going back. I would have loved to support this local place, but It's little more than a store for photo 101 students to buy tri-x