i woulnot recommend anyone looking for a decent place to workout. the workers are unprofessional, rude and have no costomer service and have no clue what they are doing. i have been a member for over 2 yrs, and have been continually disappointed with there services. my first bad experience happened when i first signed up.......the manager lied to me that i could cancel my membeship at anytime...the reality of it is, you have to cancel your membership 30days ahead of time. secondly i had two separate incidents, where the recruitors for the body and change...approached me and inapproriately told me they could work me into shape is i signed up with them!!"" my problem was the way they approached me......i felt violeted on two separate occassions, needless to say i was already signed-up with the body and change, and because i was very upset with this two incidents, i decide to freeze my account untill father notice..........three months down the road i check my account and they had activated my acccount without my consent........i called the office and i was pretty much give the run around and told i had to pay 50% of the remaining fee in order to cancel my account. thirdly..a few months later i canceled my family members from my account and two months later they were still charging me for their membership...again i called and went there personally and non of the worker seemed to know how this happend .....at this time i was totally fed-up with LA fitness, so i asked one of the ladies at the reception desk to give me the corpate office number so i can talk to someone who knew what was going on.......and she flat-out told me, they did not have a corparate number, i needed to go to the internet and find the number, well i went home, logged in the web site.....and behold....there was no corparate phone number...all they had was a po box for you to mail info. well i don't think anyone one needs to go thro this just to get fit..there are better places/fitness clubs!
Pros: variety of cardio classes
Cons: poor customer service, they need to reorient their worker, or find people with some brains!