I called L.V. in September 2008 to see about getting a lake pump installed at my property on Lake Austin. He came out and gave me a price and I asked him to do the work. But it took 2 more calls to get him out to do the work, since he then said he was retiring from the business so he would send out his son.\r
Another week past and finally the son came out and installed a pump but it broke only 13 days later and I had to call him out again. He told me that the capacitors had blown, probably from lightning, and it would be $345 additional. I told him there had not been a drop of rain or lightning in 3 weeks. Anyway, I paid him to do the work and it weas fixed (temporarily). \r
In another 4 to 5 weeks the pump stopped working again. Again, I contacted him, the son came out and checked it out. This time he said the electrical wiring was damaged somehow as the meter he was using was giving a bad reading. I said that it must be under warrantee. He said it cost extra to get a warrantee from the beginning\r
At that point I knew something fishy was going on so I spoke to a couple of my neighbors who said that Benoit was famous for swindling people - - - especially on call backs for service and repairs. My neighbor on the East side of me said he even installed a used pump in his system but told him it was brand new (he discovered this later when he removed the pump himself and took it directly to the dealer and they investigated the serial no.)\r
Well, I learned the hard way and now I have paid almost double to get a working pump in the lake since now I am using a company I found on the internet, austin lake pumps or something similar.\r
I'd say you better beware of Benoit.
Pros: Seemed nice in the beginning but I got suckered
Cons: Not honest, slow to respond, always finds something wrong to repair