LB's Trailer Sales has very poor customer service. We purchased a CM flat bed from them last fall. We noticed the receiver, where the hitch goes, was crooked. Also, the paint on the head board started bubbling. We took the truck to LB's to let them take a look at the bed and see what could be done about it. They said they would be able to fix the paint, but the hitch was going to be a different story. They said they didn't think it was crooked enough to have to cut it out and re-weld it to make it level. Several people from LB's came over and looked at the hitch and each of them acted as if we were over reacting on the hitch being crooked. The comments were, ""well, it's not out but 1/16th of an inch."" As the customer, who paid for this bed, I don't think it matters ""how crooked the hitch is"", what matters is that I expect it to be level. We were told that they would get answers from CM and let us know. This issue has not yet been resolved and it has been atleast 2 months. I would not recommend doing business with this company. They are happy to sell you something, but not nearly as happy to service what they have sold.