Kruger's Diamond Jewelers

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722 Congress Ave (at W Eighth Street)
Austin, TX 78701

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(512) 472-2485
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Kruger's Diamond Jewelers - Austin, TX
Kruger's Diamond Jewelers - Austin, TX
Kruger's Diamond Jewelers - Austin, TX
Kruger's Diamond Jewelers - Austin, TX
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Best

I have a pair of beautiful, large (2.5 carats/each) yellow diamonds. I needed them mounted in a setting that would show the beauty of the diamonds, but also be very versatile - s...

Worst

All reviews seem positive

Look no further 5/11/2006

Every business should aspire to create customer loyalty the way that Kruger's has with me. I was very pleased with my ring purchase (as was she). I checked out about 6 other jewelry stores in Austin and stopped looking after I visited Krugers. All of the other stores lacked the personal touch that was provided at Kruger's. David Kruger and Stacey made me feel very comfortable and helped me make an educated decision. You can go to a big department store and be treated like a number, or you can go to Austin-owned Kruger's and be well taken care of. Oh, and by the way, the ring is stunning and unique. Pros: Customer Service, Great Selection more

Kruger's made my Mom cry . . . with JOY!! 5/1/2006

Jennifer Crews and the rest of the Kruger's team are AMAZING!! My Mom was retiring on Friday and as of Thursday my sisters and I had done NOTHING. How awful! Not only did they guide me through the process of finding a gorgeous pendant, but they ordered it, set the diamond and even made a small correction for me by 4:00 PM the following day -- all within my budget! Jennifer was on the phone with me communicating the entire time and was just as excited as I was to be sharing in this special occassion. My Mom cried when she opened it and again when she looked in the mirror. She was amazed that we had put so much effort into her gift. I didn't tell her that Kruger's did it all!! THANK YOU for making us look so good! Pros: Helpful, Compassionate, Knowledgeable more

exceptional 4/17/2006

This is a small business with an owner that will accomodate to your needs. The staff is very friendly and the atmoshpere is very comfortable. My ring is gorgeous with nothing but superb quality. David Kruger took his time to find the perfect diamond for my setting and the diamond is breathtaking! I highly recommend this jeweler. Thank you David, you made my ring happen when I thought the price was out of reach. I presented the picture of it to you and I could not have asked for a better job. It is stunning!!! People, you will not be disappointed!!! Pros: prompt, reasonable, excellent quality Cons: limited parking more

Outstanding!! 4/3/2006

I was looking for a jeweler to do work on my mother's wedding set which had been soldered together. Sam performed miracles in not only restoring the engagement ring itself, but was able to seperate the wedding band while preserving the precious engraving inside from damage. The customer service I received from Stacey was absolutely stellar, and far beyond the expected. Friendly, prompt and conscientious service is clearly the norm here. I would trust them with all my jewelry needs. Pros: Service oriented, friendly, Reasonably priced more

FIRST CLASS 3/29/2006

Wanting to find the perfect engament ring, I decided to stop by Kruger's Jewelers after a wonderful conversation with Evlyn over the phone. I entered the store and David Kruger greeted me with a firm hand shake and smile. He informed me Evlyn told him I was going to stop by. He reached in his pocket and retrieved an envelope containing a diamond he set aside just for me. It was perfect. Mr. Kruger explained the diamond in detail and assisted me with a ring to set it on. I was congratulated by the staff: Evlyn, Stacy, Bill, and Jennifer. My hat goes off the Mr. Kruger and his professional staff. They were eager to build a personal relationship, offering FIRST CLASS SERVICE. I picked the ring up about a week later, leaving the store feeling like a friend, not just a customer. My fiance is extremely happy. Pros: Professional, Friendly, Inexpensive Cons: None, None, None more

Where to begin? 3/21/2006

Oh, my goodness. I walked in with two wedding sets that I wanted combined into one set. I was greeted by Jennifer, who did an incredible job of helping me bring the vision I had for these rings to life. Then, I had the opportunity to work with Sam, a truly remarkable, talented jeweler. Sam was able to bring my vision to life. The set Pros: reasonably priced, friendly atmosphere, excellent variety more

Excellent Experience 3/14/2006

Kruger's Jewelers is an excellent choice when deciding to buy an engagment ring. They spent several hours explaining the 4C's, answering questions, and showing various diamonds. I was not only pleased with the variety, but the customer service was exceptional, especially Jennifer. I will not hesitate to return for the wedding bands when the time comes. Pros: Value of jewelry, Customer Service, Variety Cons: parking more

Perfectly happy and Surprised! 2/23/2006

Little did I know my (now) fiance had a little visit with Mr. Kruger; all on his own mind you. He was venturing out for the perfect diamond and the perfect setting to surprise me with and WOW- did he- Pure Icing!! David not only assisted him in finding the right setting, but set his choice of diamond as well. When he brought it home, Im not sure who was more proud; me or him. I was completely thrilled, in fact we went back to Austin the following weekend for a dining out and he took me into Krugers, I thanked David in person and I bought a fabulous watch.I was now complete. Thanks David, youre a lovely man and Im certain well be doing business with you again. Pros: personal touch, Best quality, charming people more

I would not go anywhere else! 2/9/2006

I went to Kruger's in December to buy an engagement ring. I did not want to be bothered with the crowds at the mall before christmas and found a service which blew me away. Jennifer spent over an hour with me and helped me pick out the perfect ring from a set of stones. Plus I learned all about diamonds. I had such a wonderful experience that I even went back and bought a diamond neckless as a christmas present! Pros: great jewel, fantastic service, location more

Three Stone Diamond Ring 1/29/2006

I recently called Krugers Diamond Jewelers to comparison shop for a three stone diamond ring for my wife. After a short discussion of my requirements and price range, I was impressed to find out I was talking directly with David Kruger. David listed my needs and called me back just as he said he would. I was extremely happy to find out that Krugers Jewelers easily beat a well-known competitor that touts the low price guaranty. In fact, Krugers Jewelers matched the 4 Cs in exactly the same setting at over 20% less than the other store! My wife was very happy and I stayed within my budget. Now thats what I call customer service. Thank you David Kruger. more

User review by dreabear 1/18/2006

My fiance and I used Kruger's to get the engagement ring, the wedding rings, and he bought a Christmas gift for me there. The service was amazing and it made this process so much fun. Jennifer helped us and she was great with us. They were informative and very willing to give us the time to think about our purchases. I am supposed to move away, but if we need jewelery of any kind, we might just have to come back to Krugers. They are a local store and I highly recommend them, you would be supporting Austin Business. more

Very friendly Customer Service 1/11/2006

I went in to have a necklace fixed and they were so nice and helpful. If I were going to buy jewerly I would definitely go there. It seems like they are very eager to have happy customers. more

Exceptional in every way!!!!!! 1/5/2006

Knowledgable, friendly, professional and very helpful. Living in Phoenix AZ we have a lot of choices we could go to buy jewelry..... But we chose Kruger's! David is the best! more

Local jewelry chain is nice to work with 12/28/2005

I was trying to finish up Christmas shopping and wandered into Kruger's Jewelry Store in Barton Creek Mall to get a gold chain I had repaired while I was shopping. They were able to repair it for under $20.00 for me, and it was done by the time I finished up shopping in the mall. This was nice of them to do, since the mall is pretty scary sometimes around Christmas and customer service can be stretched pretty thin, but they get and A+ for helping me out. more

Awesome Service 12/16/2005

I was totally pleased with the overall service and products. I originally went in for a ring repair. I was impressed that there was an onsite repairman. The price was fair and the service speedy. I picked up the repaired ring and then proceeded to by a necklace also. The staff was more than helpful and offered service with a smile. they acted as if they were glad you were there. The business has a nice family feeling atmosphere. This was nice during the Christmas season. Will definitely shop again. Check it out yourself. The sales person Jennifer has beautiful Sandra Bullock hands. LOL Thanks Krugers Pros: Friendly, Helpful, Price Cons: Parking more

Makes Buying Jewelry a Breeze 12/11/2005

I recently purchased an engagement ring and let me tell you everyone at Kruger's, especially Jennifer, were fantastic. I searched all over town and on the Internet making comparisons, and the price and value at Kruger's was by far the best. They were helpful, but never pushy, and I am sure my girlfriend is gonna love the ring. We will certainly be back for any jewelry needs we have in the future. Thanks and keep up the great work. more

Great Experience 12/6/2005

David Kruger, Jennifer, and Alicia were all extremely helpful, polite, and professional without trying too hard to sell me something. They were educated and knowledgeable about their products and gave me helpful tips. Their prices are very competitive and they have a nice variety of quality jewelry. more

Wonderful 11/30/2005

My experience purchasing a diamond engagement ring at Kruger's was wonderful. Aleca Howard made me feel at ease and very comfortable. Aleca was very patient, knowledgeable and understood that making a large money purchase, like a diamond ring, is not something one does everyday. The store itself is very comfortable and a relaxing environment in which to shop. The prices were very reasonable and on hand pieces to observe were abundant. Stop in and see Aleca, you wont be disappointed! more

Educated Me and Gave Me a Great Deal 11/18/2005

When getting into something you know little about the first place you visit can sometimes dazzle you. After leaving Kruger's on my first visit I kept telling myself I could probably get a better deal elsewhere in town. Not even close - Kruger's by far gave me the best deal on a wonderful diamond that my new fiance absolutely loves. The owner, David, was very helpful, educated me about diamonds, and gave me an excellent deal that was unmatched in town. Give Kruger's a shot, you may just find "the one." Pros: very friendly, great deals, excellent jewels Cons: scarce parking more

Fantastic 10/23/2005

David Krueger is the best jeweler in town bar none. He and his assistants gave my fiance and I excellent service. We received an incredible deal, and will definitely be back for the purchase of our wedding bands. In my opinion, Kruegers is the place to go in Austin if you want the best of everything. more
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Kruger's Jewelers will delight you with extraordinary service, exceptional merchandise and great prices. What's not to love?

Owner Message
  • Kruger's is staffed by the greatest retail associates in Austin, plain and simple. Several of these folks have been in the jewelry industry for more than 30 years. Above all, they are customer-centric, meaning they know it's about the customer, not the sale. You will experience patient, attentive-without-being-pushy assistance that will guide you to the perfect piece of jewelry at or below your budget. If you can't find what you want in the store, we can source your request from a number of vendors. Kruger's also boasts two very fine, highly skilled jewelers who are able to handle just about any custom design or repair you can imagine. We promise that your Kruger's experience will be the most pleasurable retail experience you will ever have. Kruger's has been around for more than a hundred years. In that time we've discovered a philosophy that really works: we put ourselves in our customers' shoes. Owner David Kruger, his daughter Rachel and the rest of the Kruger's Jewelers' staff — several boasting tenures of over 20 years with the store — understand the significance of shopping for high quality diamond jewelry. It's not something one does every day, or, in many cases, more than once or twice in a lifetime. We have great respect for the process and are honored to be a part of it. But what about the goods? Kruger's offers the largest selection of certified loose diamonds in Austin. We also carry the most exclusive collection of non-branded bridal mountings in town. We source from vendors who don't sell to other local jewelers, making our stock particularly unique. If you don't see what you're looking for, we will be happy to create a custom piece for you. Kruger's specializes in bridal jewelry because we absolutely love helping couples find the perfect symbols of their love. Our staff spends a lot of time providing you with detailed information about diamonds and settings whether you purchase from us or not. We are also keenly aware of your budget. Need an engagement ring for $400? No problem. Want to stun her with a $40,000 thing of beauty? We can do that, too. We are family-owned, local and all about making customers. And that means anyone who walks through the door, regardless of whether money changes hands or not. We want you to have the best retail experience of your life and turn around and tell everyone you know about it. Stop by to get your watch fixed, shop for something for your mom, or browse our selection of wedding bands to see how they compare to others you've found. We look forward to seeing you. . For the finest retail experience anywhere,as well as stellar merchandise to accommodate any budget. When you experience Kruger's,the difference between us and every other jewelry store in town becomes clear. At Kruger's you're treated to service reminiscent of days gone by,before chain stores and strip malls dotted the landscape. This is because Kruger's is local,family-owned and has been around for four generations. We make sure that everyone who walks through the door receives the kind of down-to-earth,engaged attention that's kept Kruger's going strong for over one hundred years. Our longevity and success is largely due to our committed staff,including those who have been with us for almost four decades. That kind of dedication lies at the heart of who we are and what we're about. We focus on bridal jewelry,walking couples through the process of finding the perfect rings to symbolize their love. Choosing engagement and wedding bands can be time-consuming and sometimes overwhelming; we use our expertise to make this an enjoyable experience instead. We always respect your budget and will work with you to find the perfect jewelry in your price range. Our goal is to help you make the most informed decision possible. Owner David Kruger has been buying only the highest quality diamonds for over 40 years. If you have any questions,David is almost always in the store (when he isn't fishing) and looks forward to talking diamonds and diamond jewelry with you when you come in. Kruger's is grateful to the Austin community for its many years of devoted support. David,his daughter Rachel and the rest of the Kruger's Jewelers staff devote time and money to many local and national nonprofit organizations — especially those focused on hunger relief and children — as a way of giving back. Meals On Wheels,Big Brothers Big Sisters,Communities In Schools and the Austin Area Food Bank are just a few of the recipients of Kruger's Jewelers donations. The best way to answer the question,“Why Kruger's?” is to come in. Mariposa,the store cat,and the rest of the staff look forward to meeting you. •Two on-site master jewelers •Large selection of engagement rings and wedding bands •Custom design available •Watch repair •Local and family-owned

Editorial
  • In Short
    This downtown staple has been on the corner of Eighth and Congress since 1939, allowing generations of couples to stroll arm-and-arm past their glittering storefront on the way...

  • 9/28/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 9am-6pm Sat 9am-4pm
  • Payments: Visa, Master Card, Discover, American Express
  • Neighborhoods: Downtown
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