Kokomo's Island Cafe

We stopped in for a happy hour drink and ended up staying several hours, eating dinner, and watching the NBA Finals. Staff was awesome. The atmosphere was great and the food was amazing. I ate the ribs and my fiancé had fish tacos. We both agreed it was the best food we had during our trip to the area. I highly recommend stopping into this place! more

The service was top-notch and was very attentive and responded to our requests. Pros: food, drinks, atmosphere, service Cons: previous reviews more

Wow! What an amazing escape from the craziness in the Mall of America! more

food there made me sick more

Went to this restaurant last night - while the Mall was not very busy this restaurant was really busy and for good reason - the coconut shrimp was the best I have ever had and my friend had the shrimp enchiladas which he loved. The service was some of the best - I wonder what happened to the guy from 9/19 as this was not our experience at all - loved the island atmosphere - we travel often to the islands and this place made us long for another trip - gotta try this one! more

Best Blackened Grouper I have had blackened grouper in 5 different states other than Minnesota and this was by far the best flavor with the black beans and crunchy rice, you can also sub spicy green beans, FABULOUS Food can't wait to get back to Twin cities more

Kokomo's by far gave me the worst service I have ever gotten. Here's the short review: After an hour at the restaurant I never even got a food menu, and those that had ordered food around me never got their food. Now here is the play by play. First 10 minutes: We waited for a server. That's not terrible, so we were still in a good mood. When the server came we asked for a drink menu and a food menu. 5 minutes Later: The server finally comes by with a drink menu. She forgot the food menu. She says she will grab us one. 10 minutes Later: The server takes our drink order but forgets the food menu again. 15 minutes later: The server gives us our drinks, and forgets the food menu again. She says she will get that right away. 30 minutes later: We just go up to the bar and ask the bartender for our bill. We never got a food menu, and the server never came back to our table. There were three other tables doing the same thing as me. Apparently they had been waiting over an hour for their food. We wasted an hour of our lives there, and we will never go back again. There are a lot of good places in MOA you can go to, don't waste your time at Kokomo's. Whenever you have to go to McDonalds after your night at a restaurant just to get some food... well, that's just ridiculous. more

Living out of town and my whole family in the cities I was in a bind for my daughters graduation party. We decided to have her open house at Kokomo's Island Cafe. I think this was the best decision I have ever made! The management staff and servers were absolutely spectacular! The great thing about their backroom facility was that I hardly had to do any decorations. What a fun theme for our party. Who doesn't love a little Jamaican fun! The management staff let us bring in any decorations that we wanted and they even took care of placing things were I wanted them to go. All I had to do was point. They had great ideas for the event that I didn't even think of and were at my service whenever I needed it. What a relief to have someone else prepare all the food, stage it, keep it full and clean up after. I didn't have to enlist any of my family for help. Plus, I got to enjoy and visit with all the guest. We had around 100 people come to the graudation party. Parents can you think of a more relaxing idea for such a stressful situation. Everyone could not believe how wonderful the food was and what a great variety. The servers were so friendly and helpful they actually felt like family. I love a place that is so comforting. The management staff suggested these cool non-alcholic drinks that were smokin'. And I mean literary smokin'. My daughter couldn't believe it. Fun! Next event that I plan on having will be held at the ""Island"". The best experience that I have had. I would definately recommend this for a graduation party or any other event that you have. Thank you Kokomo's! Pros: Fabulous staff, service, ideas and food Cons: Nothing that I can think of! more

Our waitress was horrible! We noticed other patrons getting great service, but we were treated poorly. I'm actually still waiting for the mustard I ordered yesterday! They nickel and dime you with adding extra fees for anything other than potato chips. Our bill was $12.00 more with adding french fries and 1 order of onion rings to our meals. When our food finally arrived, half of it was cold. My plate was chipped. The entire restaurant felt cheap. We expected something more upscale and comparable to Bubba Gumps/Dave's BBQ/The Rainforest Cafe. Two of our five meals were delicious; the fish tacos and the sweet chili chicken wings. The hampburgers and chicken nuggets (adults version) were subpar to say the least! Overall, it was not a good experience for $70.00. Given the choice, we would not go back. I'm truly sorry to say that because we were really looking forward to going to Kokomo's Island Cafe and they really let us down. Best of luck if you go! Pros: The Fish Tacos & Sweet Chili Chicken Wings were delicious! Cons: Poor service, cheap feel to restaurant, chipped plates. more

I've lived in NC and Chicago, homes of great BBQ but the terriyake ribs here are delicious! soft, tender, fall off the bone - yum! Pros: good food & service! Cons: in a cheesy mall setting more

Beats the rainforest cafe in ambience, food and drinks, great coconut shrimp, fish tacos, captain jacks chicken sandwich, fabulous chicken fatbread and jamaician chicken pasta. Everybody in our group were very satisfied with the quality service, food and great tropical drinks. highly recommend, also check out the entertainment! Pros: Food, Music, Cocktails, Fun Cons: No outdoor deck (mall of america) more

Looking to get away if only in your mind? Then venture on up to the 3rd floor Mall of America and stroll in to Kokomo's Island Cafe. You will be greeted by friendly ""natives"" who will escort you to your table or point you in the direction of the Tiki gods welcoming you into the bar for your favorite Boat Drink or libation. The food is a delightful escape from the ordinary. From the JamaicanJerk wings to the Cuban sandwich with a side of Mango Salsa your tastebuds will be doing the limbo. There are plenty of kid friendly items available as well. The wait staff and the bartenders will make you feel like Kokomo's is your corner bar and grill where everybody knows your name, in fact it's not uncommon to find the owners chatting with the customers like old friends. Pros: Tropical setting, family friendly Cons: The Mall makes them close too early. more

I don't mind dining at the Mall of America. But my first and only experience at Kokomo's was awful. Our table was sticky, the area had a bad smell to it, the bathrooms were dirty, and the food was less than stellar. When we arrived, they had just seated two large parties, and were told that it would be a half hour wait. When you looked in the door, you could see that over half the tables were empty. We waited 20 minutes, and were taken to our table. Our waitress was stretched thin, covering every table within eyeshot. We ordered drinks, which took a while and tasted okay, but didn't get the chance to order for a long time, and after we did, the food arrived too hot for some, too cold for others. It was okay in taste, but for a tastier meal at the same price, just go to T.G.I.Fridays or something. Pros: Good drinks Cons: poor management, lackluster food. more

Love the atmosphere and the food is wonderful. I really love the Baha Fish Tacos and the salads are great! This is a very unique place and it just makes you feel as if you are on vacation. more

My family and I had such an enjoyable time at Kokomo's Island Cafe! The atmosphere was fun and festive, the wait staff was friendly and attentive to our needs, and the general manager even came and chatted with us, making sure we were having a good time. The food was top notch - the crab cakes were crispy and delicious, the chicken wings were excellent, the fish tacos were perfect, and the key lime pie was out of this world! I can't wait to go back and try out some of their yummy looking salads. If you're at the Mall of America, this is the place to eat! Pros: Great food - great atmosphere - great prices! A+!! Cons: None - I loved the place! more

My wife and I recently decided to hold a group function at this location; what a good choice. Pros: Ambience, service, food more

Though we live in Tucson, AZ, we had our wedding ceremony and reception at Kokomo's. Nick was great to work with, the service was excellent and everything went very smoothly. We had the Platter dinners as a buffet and they were delicious. I would highly recommend this restaurant to anyone. Unfortunately, we won't be back till next summer. more

I am a store manager at MOA. My district manager was visiting and we went to lunch. Neither of us had tried Kokomo's yet, so decided to try it. The greeter was friendly, and seated us quickly. It was mid afternoon and not many patrons were there. Our waiter greeted us, got our drinks and took our order. Our food arrived quickly, hot and very tasty. We were talking shop as a six legged creature decided to crawl across the table and join us. I called the waiter over who immediately got the manager who stated it didn't happen often and that it was because they were in the mall and their facility couldn't do anything about it; showing no surprise whatsoever. Now, I work in the mall and eat there every day. This has NEVER happened before. I can assure you it won't be a Kokomo's. Pros: good food Cons: customer satisfaction, needs Orkin more

I have visited Kokomo's two times in the last month and my only question is what is the managements take on their bartenders being wasted? The first time my friend and I were there the bartender (Mike, for inquiring minds) was clearly drunk, obnoxious, making inappropriate comments and not even trying to hide the fact that he was taking shots faster than he could pour them. We were completely ignored while he socialized with other workers and boozed it up. Despite the poor service, I returned two weeks later and guess what? The same bartender was now a patron at the bar being even more obnoxious, inappropriate and loud than the last time. How are employees allowed to drink at their place of employment, either on or off duty?? I won't go back -- his comments and actions were too offensive to overlook. And the food was terrible. Slow, cold, overpriced and overall terrible. Sorry Kokomo's but customers with any type of dignity are looking for a more professional staff. Pros: ??? Cons: Many, read the review more

When I logged on and searched Kokomo's I was suprised to see there was poor reviews. Because my experience there far exceded my expectations and then some. What a great place. The Staff was friendly and attentive and the food was fantastic. Pros: Service, Food, Ambiance Cons: Not many, Except maybe suggest that the silver ware be rolled up. more