You can find good prices at KMart but that's about all. Good luck trying to find an employee if you've got a question about a product or if you need help getting it down from a higher shelf. If you happen to find one, chances are he works in a different department. The lines at the checkout are generally long, even in the evenings. This isn't necessarily because the store is crowded, but rather due to the fact they only have one or two checkout lanes open. The customer service desk isn't much more helpful than the rest of the staff. So shop here for good prices but do not expect much in the way of service.