This store is a sad state of affairs. It reminds me of a ghost town. The customer service is very poor, the floors are dirty, the shelves are usually in disarray, and it's really too bad.
When I was browsing the clothes section, an employee approached me and wanted me to take a survey to find out how Kmart could improve themselves. This was after I received rude behavior from the service desk. I politely declined and am not going back.