I moved to Columbus about 6 months ago, and the furniture I purchased at Kittle's already looks old. My dining room set deteriorated quickly, and when I called to complain, I was informed that the service call would be at my expense if customer abuse was determined. (Is sitting in a chair wearing pants abuse?) My couch looks like someone has been jumping on it even though it doesn't get used that often. And nothing was cheap! Be very careful.
Pros: nice selection, friendly sales staff
Cons: overpriced, poor quality, rude non-sales staff