I used to go there for their amazing pastries, despite their horrible services by obnoxious or overly friendly employees. I see that their service is going down hill. Their cupcakes are stale, but they defend their stuff and they won't listen to their customers. After many very unpleasant incidents, I shared my concern with the owners. They feel the same way: if you don't like us, sorry! They won't miss you if you stop going there, so they say. It's not worth your money for overly priced coffee and other things, yes, they taste good (when they are not stale). That said, NEVER AGAIN!