I was instructed to bring my car in between 8-9am for a 3 hour job. I dropped my car off and decide to patronize some of the surrounding businesses to pass the 3hr timeframe. I returned 2.5 hrs later to find they had not even started on my car. One of the mechanics was kind enough to give me a ride home to wait an additional 3 hrs while they repaired my car which turned into a 6 hour wait. I didn't need any autobody work, a simple replacement of the oil pan gasket turned into a 9 hour job.