Chuck, the Owner Operator for Kingdom Restoration was a very pleasant and knowledgeable individual. We discussed my needs and desires and came up with a game plan for handling nearly 500sf of tile/grout cleaning. The end result was great looking floors. I had bought the home new in Nov 2002 and never had the tile/grout cleaned or sealed. I knew not everything would come out, but to my satisfaction it was a HUGE difference. I would highly recommend Chuck & Jerry to anyone. As a matter of fact I will use them again in the near future for a rental property I have.