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King Shade & Window Co. - 4 Reviews - 1764 Centre St, West Roxbury, MA - Carpenters Reviews - Phone (617) 323-0600
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King Shade & Window Co.

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1764 Centre St
West Roxbury, MA 02132
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(617) 323-0600
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King Shade & Window Co. - West Roxbury, MA
King Shade & Window Co. - West Roxbury, MA

Reviews

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Best

It was a pleasure working with this company. They were very easy to deal with from getting an estimate through the completion of the job. They showed up on time and cleaned up aft...

Worst

We went into King Shade & Window looking to buy a series of new shades - black-out in the bedrooms, light passing shading in the living room and blinds in the kitchen and ba...

Pluses and minuses 7/13/2010

We went into King Shade & Window looking to buy a series of new shades - black-out in the bedrooms, light passing shading in the living room and blinds in the kitchen and bathroom. I was told it could take as much as 2-3 weeks if things were back ordered, etc. (worse case scenario). I took off work on a Thursday to be at home when George showed up to measure and bring the color guide. Unfortunately he forgot the color guide which meant we had to arrange another time 9 days later (I wasn't going to take a second day off of work). We made it clear that we wanted black-out shades so that the bedrooms would be dark. George suggested putting the blinds on the inner dimension of the window instead of the outer dimension. I was a bit worried this would let in too much light be he assured me there would be just a tiny bit of light and the rooms would be quite dark. So we ordered. Almost a month later nothing had happened. No call. No word. I checked to make sure and they had taken the money from my credit card several weeks earlier. So I called them. They said that there had been some trouble getting the order and it would be soon. When I said they should have called me to let me know they blew me off. Two weeks later they were finally installing the blinds. I told George that we were disappointed with the time it took. He had a long story about how the company they buy from went under and it threw them into chaos. That's a great reason. I would have accepted that reason, IF they had called me up at anytime in the 6 weeks while I was waiting for the blinds. That is what I would expected for $2000. The installation in the living room was great. The blinds looks great and at no charge they did a good job of removing the old shutters. The kitchen blind was not completely leveled so we had to adjust that, but it was acceptable. However, the the black-out shades did not make the bedrooms not dark. We think that this is largely because the black-out shades were placed in the interior dimension of the windows, almost immediately next to the glass, so light leaks in through the sides. Additionally, our windows turn out to not be totally an even width (something I would have figured someone in the business would be careful to check - but something I didn't realize beforehand). Anyways our two year old was still waking up with first light at 4:30 am. So we had to go out and buy two six foot long pieces of wood to block the remaining light. Now she sleep in until 7:30. Let's just say, the blind with a piece of wood in front doesn't look that good and needing to jerryrig this solution was extremely disappointing. I would have expected much more from someone who has been in the business for so long. Would I go back - NO. Would I recommend them to a friend - NO. I didn't give them 1 star because they did a couple things well and I could imagine people having a good situation if they were luckier. Pros: Friendly Cons: Slow, bad advice more

Great work at a great price 5/27/2010

It was a pleasure working with this company. They were very easy to deal with from getting an estimate through the completion of the job. They showed up on time and cleaned up after themselves. They replaced a window on my porch and I will use them for my next project. Pros: Customer service, price, quality of work more

Efficient, friendly, economical service 10/8/2006

This company did a great, expedient job, from coming to my home to measure, to arriving on time for installation. At delivery, they installed my shades quickly and professionally and there was no additional cost for installation. They are a local business, and I highly recommend others using them in the neighborhood. Pros: Cost, local outfit, professionalism more

Very responsive customer service. Excellent pricing. 6/22/2006

I liked doing business with King Shade. Their pricing was good. They showed up when they said they would. All in all they did an excellent job. I'd use them again!! Pros: small company. they seemed to care about my job. Cons: small company. more
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Additional information

  • Hours:

    Mon-Tue 9:30am-5pm, Thu-Sat 9:30am-5pm
  • Neighborhoods:

    Brook Farm, West Roxbury
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