The facility is safe, clean and very well maintained. Both of my children love the time they spend there, and have lots of fun with the activities that are provided. My wife and I find the teaching staff to be more than friendly and helpful, but we do feel that staff leadership / directors are unapproachable, and not very open or truthful.
Depending on what director is working the rules/policies change. I am also disappointed in their vacation payment policies. You are penalized if you have more than one child.