I had some minor surface damage to my bumper, and Kim's gave me a quote half, yes HALF, of the one I received at Collision 1 on Roosevelt. Kim, the owner, is extremely nice and accommodating, even waiting around for an hour when I was late for pick-up on a Saturday. They're crew works in the evening, so I was able to pick up the next day. I also didn't get the pretentious attitude that I've come to expect, as a chick, from auto-body shops. The workmanship was perfect, and they even did a light clean job on the rest of the outside! HIGHLY recommended.
Pros: workmanship, service, timeliness
Cons: cleanliness--but it IS an autobody shop.