my 4 year old 32"" magnavox broke down about 18 months ago. i had kim's repair it for a hefty price, since this tv fits our entertainment center well. the first repair lasted only 1 year or so. i decided it was just a faulty part and had it repaired there again, at the same price. that repair only lasted about 90 days and now the same problem has happened for the 3rd time. i have invested almost $400 in repairs on a $350 tv. no more. i don't know if they're using cheap repair parts or not, but they don't last. you would think they would back their service for more than 30 days, especially for a repeat customer with identical problems, but they don't. \r
the people there are nice, but repairs should last more than a few months.
Pros: good location, friendly staff helpful loading and unloading.
Cons: repairs didn't last, charged same price for identical symptoms.