They were so rude!!! I've been up there multiple times and you have to jump up and down waving your hands just to get them to acknowledge your there. I went up there searching for my beagle who had gone missing, and i ended up finding a adorable little puppy. They were VERY touchy about taking to the lost.stray building, wouldn't let me out of their sight for a second. I went back up there the next day, because i just wanted to show my mom, since i was considering adopting her when she became available. When i got up there the lady at the front desk was VERY RUDE! She made it very clear that i should of not been able to even go back there, and that there was no way to i could even see her. We had driven from Belton, for nothing. Not to meantion how RUDE, they were.