I thought I'll save my family some gas $ & time driving to WildernessResrt; plus the place is brand new. I've been to so many resort, ie.Kohler, Grand Geneva Resort, Wilderness, even Mayan Adventure etc. but our last day made me so angry, the unfortunate highlight of our stay @ the "cave", oh at the cove. My 6 y/o daughter requested that we go again for the last time in a bowl ride; but the attendant did not allow it, remeasured her &stated that she's not allowed to go bec. of her ht. I was shocked!!! The day before we've been going through the bowl ride, &my daughter met the height requirement. The staff was very inconsistent with their rules &the supervisors, Mike and Amanda whom they introduced to me weren'tvery helpful at all, never alleviating my anxiety, & frustration, no other alternatives given, & mentioned that they werethe top manager of the facility! My daughter whispered to me that she's never going to ride the tube slide again. Other occurences of unpleasant experiences; burned muffin underneath my poached eggs, despite of empty seats, the waiter had to figure out where to put us (2 families there only); 2 milk, ice cream at D.W. Anderson, with ( mostly empty seats, it took over 45 min to get all our orders for 2 adults & 2 kids.The front desk people barely smiled ; No RM.service;, you have to order your food to go fr. one of the restaurants downstairs; the shop have no size 30 swim shorts for my 17 y/0. I had to pay extra for my husband and my son $20. ea. extra; did not even sleep in the room, they went home for the night after camping in WI.I don't mind thetaxes, but not willing to pay the resort fee daily and was not even explained to me during check in. It was supposedly for the use of shuttle to six flags, and internet access which we never utilized. We spent almost $1,000.00 for 2 nights, left very angry. I will never recommend this place to anyone. Save your money, and stress, and drive 2 to 4 hrs away, it'll be much worth it.
Pros: Yet to be desired
Cons: Rules changes; Unfriendly staff ; The price does not match the services; Food selections limited,