DO NOT DO BUSINESS WITH THIS COMPANY! Kevin and his crew (=family members that may or may not be licensed to do floors) did not communicate with me, he made decisions, independently, without ANY communication, discussion, consultation WHATSOEVER, that affect the appearance of my hardwood floors. Having hardwood floors throughout our home was a lifelong dream of ours. However, this has turned into a NIGHTMARE because of Kevin's failures as an installer, contractor, and businessman. Note, it is now the end of September 2013 and this project began in August 2012! You read that right, OVER A YEAR! We have paid Kevin in excess of $12,000.00 to date. That does not include the cost of the apartment we had to move our family into for the work to be completed and two storage units for all of our furniture/belongings. Additionally, we had our entire home professionally painted prior to the floor work. We spent over $2,000 on the labor and another $1,000 in the materials. Kevin's crew damaged paint and walls in nearly every room. We're not just talking a little scrape that could easily be touched up, we're talking significant dents into the drywall like chunks have been taken out of the walls. I was also quite upset to find the entire crew smoking in my newly painted home their first day on the job. Currently, my entire downstairs is unfinished/naked. My stairs are visually unpleasing and unfinished (because he made a ""contractor's decision about how they should look"", as he says) and my upstairs floor has more uneven seams than even ones, whole carcasses of bugs stuck under the polyurethane, and planks of wood that obviously should have been discarded rather than installed due to imperfections and grooves in them that run half a feet or longer, are deep enough to get a long fingernail in, and wide enough to put several coins in. He has now proclaimed that he will not return to our home to finish the job! We have paid him in full and he's REFUSING to finish the job and to fix the problems. I believe in the greater good of society and the community and it is clear that this individual should not be in business or working in the flooring industry. I will effectively pursue making sure no one else ever suffers financially and emotionally as we have from doing business with this man or his company. But, these things take time. So, please, be forewarned and DO NOT HIRE this man or his business. I wish all readers of this review a pleasant, simple, and successful experience in their flooring endeavors. I wish this nightmare on no one.