I went here when I was 21 and got my belly button pierced. The guy who did it (which I really wish I remembered his name), was very friendly. We talked while he did the piercing and I watched him use a brand new clean needle to do the piercing. Looking around I saw a sanitizing machine so they do care about keeping everything in top condition.
I want to come back and get a tattoo, but I'm not sure if that guy still works there. :(